By Bhaskar Iduri, Rao Bankuru, and Rachel Yarnevic
Applying a quality management system (QMS) to existing policies and procedures in healthcare technology management (HTM) departments can better satisfy the needs and expectations of healthcare providers and improve patient care. This article will explain why adopting QMS principles is important and describe how HTM departments can apply QMS principles to a medical equipment management program (MEMP) using a three-step approach.